Privacy Policy

This Privacy Policy explains how X-TECH SOLUTIONS (“X-TECH,” “we,” “us,” or “our”) collects, uses, shares, and protects personal information when you visit our website xtechsolutionsllc.com (the “Site”) and when you contact us about our cyber security and networking services.

1) Who we are

X-TECH SOLUTIONS
P. O. Box 622, Clayton, DE 19938, USA
Email: support@xtechsolutionsllc.com · Tel: 302-314-5244

2) Information we collect

• Contact details you submit: first name, last name, email address, and the message you send via our contact form. If you opt to receive a copy, we use your email to send it.
• Anti-spam & rate-limit data: minimal identifiers (e.g., email hash, IP address, timestamps, submission counts) used to prevent abuse of the form.
• Technical data: standard server logs (IP address, user agent, pages viewed, date/time) for security, diagnostics, and to operate the Site.
• Cookies & local storage: strictly necessary items to remember UI choices (e.g., mobile nav/menu toggle). We currently do not use marketing cookies.

3) How we use your information

• To respond to your inquiries and provide requested services.
• To send confirmations or acknowledgments related to your message.
• To secure, maintain, and improve the Site, including fraud and abuse prevention.
• To comply with legal obligations and enforce our terms.

4) Legal bases for processing (where applicable)

• Legitimate interests: operating a secure website, responding to inquiries, and preventing abuse.
• Consent: where required (e.g., optional copies of your message to your email).
• Contract/Pre-contract: providing information you request about our services.
• Legal obligation: complying with laws, court orders, or lawful requests.

5) Sharing your information

We do not sell your personal information. We may share it with:

• Service providers: email delivery, web hosting, security/monitoring providers who process data on our behalf under appropriate safeguards.
• Professional advisors & authorities: when required by law, to protect rights, or in connection with a business reorganization.

6) International transfers

Our primary infrastructure and service providers may be located in the United States and other countries. Where required, we use appropriate safeguards for cross-border transfers.

7) Data retention

• Contact messages: typically retained up to 24 months for customer service and records, unless we need them longer for legal or contractual reasons.
• Server logs & security data: retained for a limited period necessary for security, troubleshooting, and auditing.

8) Your privacy choices & rights

Depending on your location, you may have rights to request access, correction, deletion, or a copy of your personal information; to object or restrict certain processing; and to withdraw consent where processing is based on consent. To exercise these rights, contact us at support@xtechsolutionsllc.com.

If you are in the EEA/UK, you also have the right to lodge a complaint with your local supervisory authority. We would appreciate the chance to resolve your concerns first.

9) Security

We implement reasonable technical and organizational measures to protect personal information—such as restricted access, encryption in transit, and monitoring. No system is perfectly secure; transmission and storage of data involve risk.

10) Children’s privacy

Our Site and services are not directed to children under 13, and we do not knowingly collect personal information from them. If you believe a child has provided us personal information, please contact us so we can delete it.

11) Third-party links

Our Site may link to third-party sites or services. Their privacy practices are governed by their own policies. We encourage you to review them.

12) Changes to this policy

We may update this Privacy Policy from time to time. We will post the updated version on this page with a new effective date. Your continued use of the Site after an update signifies acceptance of the changes.

13) How to contact us

If you have questions about this Privacy Policy or our practices, contact:
X-TECH SOLUTIONS
P. O. Box 622, Clayton, DE 19938, USA
Email: support@xtechsolutionsllc.com · Tel: 302-314-5244

Last updated: October 9, 2025